For CROs, CCOs & CSOs

More revenue.
From the signals you already have.

Your renewal forecast is built on opinion. Your expansion list lives in someone’s head. EvaluationsHub turns the opportunity signals and the churn signals scattered across your CRM, delivery systems and QBR notes into one transparent score per account — so revenue leaders defend renewals earlier and find expansion sooner.

Start the 30-day pilot →Try the free plan
€30 / month for 10 accounts · 30-day money-back · Cancel anytime · Customers contacted only with your approval
Two sides of revenue. One score.

Opportunity signals on one side. Churn signals on the other.

Every account is moving toward one or the other every week. The signals are already in your systems — the platform pulls them into one weighted health score so you can see which way each account is drifting before the renewal conversation, not after.

Opportunity signals
Where revenue is about to grow
The signs that say expand, cross-sell, or push for share of wallet — surfaced from the signals the platform already tracks across satisfaction, engagement, commercial and delivery.
  • Rising NPS or CSAT trend across a client’s stakeholders
  • Stronger meeting cadence with senior contacts
  • Healthy delivery (SLAs, OTD, incident trend) — the trust budget for expansion
  • New decision-makers entering the account
  • Whitespace mapped against your service lines
  • Contract clock approaching with positive signal stack — a renewal you can lean into
Churn signals
Where revenue is about to leak
The signs that say defend the renewal — the same signal categories, drifting the other way, before the QBR or the re-tender exposes them.
  • NPS or CSAT trending down across multiple contacts
  • Executive sponsor disengaging — no contact in weeks
  • Slipping delivery: SLA breaches, incidents, claims, missed milestones
  • Commercial signals: fee/volume drift, invoice friction, contract clock close
  • Decision-maker change — the champion has moved on
  • Multi-week score drift triggering a recovery playbook automatically
What changes for revenue leaders

From opinion-based forecasts to evidence.

Three things shift the day you stop scoring accounts by gut feel.

A renewal forecast you can defend
Every account in your portfolio scored on the same multi-source health logic. The renewal forecast you take to the board is built from signals, not opinion — with the drivers behind each at-risk number on one page.
A monthly account-health review
A short standing review with KAM leadership: which accounts have moved which way, which CAPA playbooks fired, where new opportunity signals appeared. Replaces the manual scramble before every QBR.
An expansion list, not a wish list
The accounts with rising scores and mapped whitespace become a ranked expansion list for the commercial team — instead of cross-sell intent buried in one account manager’s head.
Built from the signals you already have

Five categories. One weighted score. Both directions.

The same five signal categories drive opportunity and churn. They’re already in your CRM, ITSM, ERP and delivery data. Default weights ship out of the box; fully configurable per customer segment.

01
Satisfaction
  • NPS & CSAT trends
  • QBR sentiment
  • Stakeholder feedback
02
Engagement
  • Meeting cadence
  • C-suite access
  • Champion health
03
Commercial
  • Contract renewal clock
  • Fee & volume trends
  • Invoice signals
04
Delivery
  • SLA compliance
  • Incident trends
  • Resolution speed
05
Expansion
  • Whitespace mapping
  • Cross-sell signals
  • Growth indicators
Why this works for revenue leaders

Built for relationships, not for product usage.

Most account-health tools are designed for SaaS — product telemetry, in-app events, feature adoption. None of that exists for a logistics contract, a managed-services MSA, an audit retainer, or an OEM framework. EvaluationsHub scores the signals revenue actually depends on in service businesses.

Drift detected before re-tender
Score drops fire alerts and a structured CAPA recovery playbook before the problem surfaces in a QBR. No more Monday-morning surprises.
Transparency, not extraction
The optional customer portal lets clients see the same scorecard you see — same drivers, mutual accountability, joint action plans. Trust, not surveillance.
Inside your stack, not alongside it
Native Salesforce sync via custom objects, AWS AppFlow for 40+ enterprise services, REST API and webhooks. The score lands in the systems your team already lives in.

Defend renewals earlier. Find expansion sooner.

Run the 30-day pilot on 10 of your real accounts. €30 for the month, fully refundable. Or create a free account and look around first.

Start the 30-day pilot →Try the free plan
€30 / month for 10 accounts. 30-day money-back. Cancel anytime. Customers contacted only with your approval. ISO 27001 · GDPR · EU hosted.