For Manufacturing & Distribution

Every plant. Every share-of-wallet.
Every renewal at risk.

The Revenue Retention & Account Growth Platform for complex B2B relationships. Score every OEM, distributor, and direct customer. Surface expansion. Catch renewal risk before the RFP goes out.

Book a 20-min demo → Start free Sandbox
No credit card · 30 days · 5 accounts · Every feature
Trusted by 350 B2B teams worldwide
4.9 / 5
G2 rating
350+
B2B teams
ISO 27001
Certified
AWS EU
Paris hosted
GDPR
Compliant
What you run today

Five tools. None of them built for the job.

Most teams stitch this together from what they have. Account intelligence ends up scattered, stale, or stuck in one person’s head.

Excel
Stale before it’s sent
PowerPoint QBRs
Rebuilt every quarter
Salesforce notes
Unstructured, KAM-only
Email chaos
Signals lost in threads
Manual reviews
Run when it’s too late
The result: account intelligence trapped in one person’s head. Risk found out at renewal. Expansion missed because no one was watching the signals.
Four ways manufacturers use it

Money first. Every scenario tied to revenue.

Expansion is where the money is this quarter. Retention is where it was last quarter. Both run on the same score.

Expansion

Win the other 40% at your Tier 1 OEM

Your share is 60%. The other 40% is your competitor’s. Map it. Score it. Win it.
  • Stakeholder coverage per buying centre & plant
  • Whitespace heatmap across adjacent product lines
  • Save plays triggered when a champion changes role
Expansion

Expand across the customer footprint

Your part runs in 3 of 8 plants. The other 5 are competitor.
  • Plant-by-plant adoption view
  • Local stakeholder map per site
  • Cross-plant rollout campaigns on one scorecard
Retention

Defend the multi-year supply agreement

LTSA year 4. Sentiment shifting. RFP coming. 6 months to save the contract.
  • Renewal countdown by stakeholder
  • Quality & on-time-delivery trend feeding the score
  • Recovery play triggered automatically
Retention

Distributor health across the network

Your top 50 distributors. Which are quietly shifting volume away?
  • Order cadence drift detection
  • Regional brand-share signals
  • Recovery plays for distributors trending wrong
What feeds the score

Five signal categories. One weighted score.

Internal & external. From your ERP, CRM, QMS, and team notes. Tuned for manufacturing.

01
Demand
  • RFQ volume trend
  • Order cadence
  • Forecast accuracy
02
Quality
  • NCRs / 8D severity
  • On-time delivery
  • Tier rating status
03
Engineering
  • Spec change activity
  • Multi-plant adoption
  • Champion strength
04
Commercial
  • LTSA renewal clock
  • Share-of-wallet
  • Whitespace coverage
05
Stakeholders
  • QBR sentiment
  • Stakeholder NPS
  • Role turnover
Default manufacturing weights ship out of the box. Configure your own on Growth and Enterprise.
Sub-verticals we serve

Whatever you ship, whoever you ship to.

Signals, weights, and stakeholder models tuned per sub-vertical. Custom configs on Growth and Enterprise.

Industrial components & equipmentOEMs, capital goods, distributors
Automotive Tier 1, 2, 3Multi-year supply agreements, ECOs
Food & beverageRetail, food service, regional buyers
Aerospace & defensePrograms, qualification, primes
Building products & materialsBuilders, contractors, distributors
Chemicals & specialty materialsSpec-in, qualification, tech service
Monday morning view

It’s 8 AM. One screen. One account in trouble.

This is what your VP Sales sees. The signal mix, the drivers, the save play. No spreadsheet refresh.

Health alert · New
Northstar Industries · Tier 1 OEM · 8 plants
Monday, 08:02
87
→
62
Six-week dropLTSA renewal in 7 months. Stakeholder turnover detected.
Drivers
RFQ volume −40% · trailing 12 weeks
2 quality NCRs in 30 days, severity 2
Engineering champion changed role · 4-year tenure ended
CAPA workflow · one-click trigger · Eva AI auto-trigger coming soon
Meeting requested with new engineering lead
Root-cause workshop proposed
Eva AI drafted QBR agenda from the signal mix
The product workflow

One platform. Five steps. Every account.

What every team running EvaluationsHub does every week. Built into the platform, not bolted on top of spreadsheets.

1
Collect feedback
Stakeholders, surveys, NPS, QBR notes
2
Centralize reviews
QBRs, scorecards, action plans
3
Detect risk
Multi-source score, leading signals
4
Track action plans
Ownership, milestones, reminders
5
Improve outcomes
Renewals, retention, upsell
When a score drops, fire the CAPA workflow with one click: ownership assigned, milestones set, reminders scheduled. Eva AI auto-trigger coming soon.

See your manufacturing scorecard live.

30 days free. 5 accounts. No credit card. ISO 27001 certified, GDPR compliant.

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Inside the scorecard

One score. The drivers behind it. The weights.

Every signal explained. Every weight transparent. No black box.

Northstar Industries · Tier 1 OEM8 plants · LTSA renewal in 7 months
62
Health score
RFQ volume trend w 18%
38
Multi-plant adoption w 15%
3/8
Tier rating status w 14%
Pref.
Quality NCRs (90-day) w 12%
2
On-time delivery w 10%
94%
Engineering champion strength w 10%
25
Order cadence vs baseline w 8%
−18%
QBR sentiment · stakeholder NPS w 8%
48
Buyer’s annual scorecard w 5%
82
Six buying centres, one account

Most CRMs track one stakeholder. You sell into six.

Procurement signs. Engineering decides. Plant ops controls adoption. Score them as one. Map them individually.

P
ProcurementContract terms, RFP, renewal timing
E
EngineeringSpec, qualification, next program
Q
Quality / SQANCRs, 8D, audits, tier rating
O
Plant operationsPlant-by-plant adoption decisions
F
Finance / APPayment terms, cashflow signals
X
Executive sponsorBoard-level relationship at risk
KPIs the score moves with

Four numbers your CRO and CFO already track.

Not a vanity metric. Score moves correlate with the lines in your monthly business review.

Customer revenue retention

The leading indicator behind every CFO’s favourite lagging metric

Share-of-wallet by account

Map your share, identify whitespace, build the campaign

Multi-year renewal rate

LTSA, MSA, blanket-PO. The 6–12 month save window

Cross-sell & whitespace

Adjacent product lines, mapped at plant level

Built for manufacturing tech stacks

SAP, Salesforce, and 40+ enterprise services.

Native Salesforce sync via custom objects, plus AWS AppFlow for 40+ enterprise services, REST API, webhooks, and CSV/Excel. Quality data from your QMS, on-time delivery from your ERP, stakeholder notes from your CRM. Into one score.

SAP·Salesforce·AWS AppFlow·REST API
See Salesforce integration → ISO 27001 & GDPR →

One score per account. Every plant. Every renewal at risk.

30-day Sandbox: 5 accounts, every feature, no credit card. Or a 20-minute demo on your real accounts.

Start free Sandbox → Book a 20-min demo
No credit card. Cancel anytime. ISO 27001 certified. GDPR compliant. EU hosted in Paris.